Shipping Policy

We're thrilled to offer FREE shipping anywhere in Canada on all orders of $150 or more before tax.

Orders shipping to Canada UNDER $150: Flat rate shipping cost of $15

ALL orders shipping to the USA: Flat rate shipping cost of $25

SHIPPING TIMES

We aim to ship out all orders within 2 business days pending product availability and verification of payment.

All orders are shipped via Canada Post.

Need it quicker? Contact us at (604) 940-6011 to discuss Express Post rates.

**Please note that delivery times may be delayed during the Holiday season, or due to Covid-19, as well as during any postal strikes.**

FREE LOCAL (CURBSIDE) PICK UP:

Are you local? You may choose to pick up your purchase in store. Simply select the Local Pickup option at checkout, and we'll e-mail you when it's ready!

**Please wait until you receive your email notification indicating that your items are ready for pick up as they will not be ready before then.


PLEASE NOTE

We reserve the right to cancel and void or refund payment for any order at any time, and for any reason.

If you have any questions regarding shipping please email us at info@theurbanrack.com or call (604) 940-6011.